Our Privacy Policy

OUR PRIVACY POLICY

Your security matters to us.

Your security matters to us. For this reason, the personal data you share with us is protected with the utmost care.

As Aironev Bilişim, in our capacity as data controller, through this privacy and personal data protection policy we aim to inform you which of your personal data is processed and for what purpose, with whom and why the processed data may be shared, our data processing methods and legal grounds, and what rights you have regarding your processed data.

The Personal Data We Collect, the Method and Legal Basis of Collection.

Your IP address and user-agent information is processed solely for analytical purposes, through technologies such as cookies, by automated or non-automated means, and is sometimes obtained from third parties such as analytics providers, advertising networks, search information providers and technology providers; it is recorded, stored and updated within the scope and duration of the service and contractual relationship between us, based on the legitimate interest processing condition.

The Purpose of Processing Your Personal Data

The personal data you share with us is processed and updated, solely for analytical purposes, in a manner appropriate to and proportionate with its purpose, for the duration of the contract and service, in order to best fulfil the requirements of the services we provide, to enable you to access and make maximum use of these services, to develop our services in line with your needs, to connect you with broader-scope service providers within the legal framework, and to fulfil obligations arising from law (such as sharing personal data with judicial and administrative authorities upon request).

To Whom and For What Purposes the Collected Personal Data May Be Transferred.

The personal data you share with us may be transferred, subject to the condition that the necessary technical and administrative measures are taken, to third parties and institutions in Turkey and abroad from whom we receive and/or to whom we provide services in order to carry out our activities, with whom we have a contractual relationship or with whom we cooperate, and to judicial and administrative authorities upon request.

Your Rights as a Data Subject

Pursuant to Article 11 of the Turkish Personal Data Protection Law (KVKK), everyone may apply to the data controller and exercise the following rights:

  1. To learn whether personal data is being processed,
  2. To request information if personal data has been processed,
  3. To learn the purpose of processing personal data and whether it is used in accordance with that purpose,
  4. To know the third parties to whom personal data is transferred, domestically or abroad,
  5. To request correction of personal data if it has been processed incompletely or incorrectly,
  6. To request the deletion or destruction of personal data,
  7. To request that actions taken under the two items above be notified to the third parties to whom the personal data has been transferred,
  8. To object to a result that is to their own detriment arising from the analysis of processed data exclusively through automated systems,
  9. To request compensation for damages in the event of loss due to unlawful processing of personal data.

You may contact us via destek@aironev.com to exercise the rights listed above.

Use of the Google Ads API and Google User Data

The figures published on our Google Ads sector data pages are obtained through the Google Ads API. This access is made exclusively with Aironev Bilişim's own advertising account: we send a representative set of queries defined for each sector to the API, retrieve aggregate statistics such as search volume, competition level and estimated cost-per-click, and turn them into published sector averages.

Site visitors play no part in this process. We never ask you to sign in with your Google account, no Google consent (OAuth) screen is shown, and no Google account data belonging to visitors is accessed, collected or stored. The published sector data consists of aggregate, anonymous statistics and contains no individual data belonging to any person or business.

The service account key used for API access is kept on our server in a directory that is not reachable from the web, with permissions that allow only the relevant system user to read it; it is not included in our source code repository, never written to log files and never shared with third parties. All data transmission between us and Google is encrypted with HTTPS (TLS 1.2 or higher). Access to the key is restricted to a limited number of authorised personnel who need it to operate the service.

Data retrieved from the API is used solely to calculate sector averages and publish them on our website. It is not sold, not used for ad targeting, not shared with third parties and not used to train artificial intelligence or machine learning models. Raw data is retained only for as long as it is needed for these calculations and for historical comparison.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can reach us at destek@aironev.com with any questions on this subject.

Deletion of data received from Meta

How long our client portal Aironev Hub retains data received from Meta products (Facebook, Instagram, Threads, WhatsApp Business and Meta ads) and how you can request its deletion is explained on our Meta Data Retention and Deletion Instructions page.

Website AI Assistant

When you use the AI assistant in the bottom-right corner of aironev.com, Tayfun Balcı Şahıs Şirketi (Aironev Bilişim), as data controller, processes the personal data listed below. Using the assistant is optional; you can also reach us via WhatsApp, email or the offer form.

  • Data processed: The messages you write to the assistant and its replies; the address and language of the page you write from; your IP address with its last part removed (for example 85.105.12.0); the date and time of the chat. A strictly necessary session cookie is used in your browser so the chat can continue across pages.
  • Purposes: Generating answers to your questions; improving the assistant's answers and our services; preventing misuse of the service (request limits).
  • Legal basis: Our legitimate interest in answering visitor questions and improving our service quality, provided that your fundamental rights and freedoms are not harmed (Article 5(2)(f) of the Turkish Personal Data Protection Law, KVKK).
  • Transfers: To generate replies, your messages are transferred to the AI service provider we use, which is based abroad (USA). The transfer is carried out in line with the safeguards set out in Article 9 of the KVKK. The provider processes this content only to provide the service and, by default, does not use it to train AI models.
  • Retention: Chat records are kept for 90 days from the last message and are then deleted automatically. The session data used to continue a chat expires after 120 minutes of inactivity.
  • Automated replies: The assistant's replies are generated automatically by AI and may contain mistakes. They are not an offer, contract or commitment and do not contain any decision that produces legal effects concerning you.
  • Sensitive data: Please do not write personal data such as ID numbers, payment details or health information, or any special category of personal data, to the assistant.

To exercise your rights under Article 11 of the KVKK regarding this data, you can contact destek@aironev.com. Giving the approximate date and time of the chat helps us find the record.

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