Meta Data Retention and Deletion Instructions
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Meta Data Retention and Deletion Instructions
This page explains how Aironev Hub (hub.aironev.com), the client portal of Tayfun Balcı Sole Proprietorship (Aironev Bilişim), uses data received from Meta products, how long that data is retained and how you can request its deletion. The aironev.com website itself does not process any Meta data; this page is for information only.
Aironev Hub does not use Facebook Login. As an agency, we connect through a System User in our own Meta Business Manager, with read access only to the business assets our clients have shared with us (ad account, Facebook Page, Instagram Business account; in the future, Threads profile and WhatsApp Business account).
Scope
This page covers all data that Aironev Hub receives from Meta products (Facebook, Instagram, Threads, WhatsApp Business, Meta ads and any other Meta products that may be connected in the future). The same rules apply whenever a new Meta product is connected.
What data we receive
- Meta ad accounts: account ID, name, currency, status and spending limit; names, statuses and budgets of campaigns, ad sets and ads; daily performance metrics (spend, impressions, reach, clicks, conversions; broken down by device and placement).
- Facebook Pages, Instagram Business and Threads profiles: statistics such as followers, reach, views and engagement; the link, type, publish date and metrics of published posts.
- WhatsApp Business (if connected): account and message template information and bulk messaging statistics. Message contents and information about the people you message with are not stored.
- We do not collect personal data of end users (followers, people who see ads, people who send messages).
Why we use the data and where it is stored
The data is used solely for reporting to the respective client (client dashboard and monthly report) and is stored on our own server. It is not sold or transferred to third parties, and it is not used for ad targeting or profiling.
Images and videos
- Post images and videos that we prepare for client approval are uploaded to Aironev Hub and permanently deleted from the server 2 months (60 days) after the publish date. The post record (title, text, date, post link) is kept.
- After this period, the content is displayed through the post link on the platform where it was published or through links provided by Meta. Image and thumbnail URLs received from Meta are not saved to our server as files; they are fetched from Meta again on every update.
Retention periods
- Detailed data (search terms, daily ad set and ad level data) is automatically deleted after 180 days.
- Post metrics are retained for 2 years and then automatically deleted, so that the post list and year-over-year comparison are preserved.
- Other reporting data is retained for reporting purposes for as long as the client relationship and the access permission continue.
- When access is removed: when you remove Aironev Bilişim's access in Meta Business Manager, or when our service relationship ends, all data received from Meta for the relevant account is automatically deleted within 30 days at the latest.
How to request deletion
- Send an email to destek@aironev.com with the subject “Delete my Meta data”, or open a support request from the client dashboard at hub.aironev.com. Please state your business name and the relevant accounts (ad account, Facebook Page, Instagram / Threads profile, WhatsApp Business account).
- Once your identity and your authority over the accounts have been verified, your request is processed within 30 days at the latest. All data received from Meta for the relevant accounts, including uploaded images and videos, is deleted from our systems and backups, and you are notified by email. Deletion from backups is completed within the backup retention period (14 days at the latest).
- You can also remove our access yourself: when you remove Aironev Bilişim under Meta Business Manager → Business Settings → Partners, no new data can be received and the existing data is automatically deleted within the period stated above.
- Data is also deleted when Meta asks us to delete it or when we stop working with Meta products.
Contact
Tayfun Balcı Sole Proprietorship (Aironev Bilişim)
Email: destek@aironev.com
Address: Kızılırmak Mah. 1452. Sokak, Next Level Loft Ofis No:6/A, 06520 Çankaya/Ankara, Türkiye
Last updated: October 15, 2026
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